INTRODUCTION

Neosprint is a company dedicated to printing personalized information delivered by the end customer and in the vast majority of situations none of the data is sensitive or calls into question the information of its end users.

We still feel that we must have a Privacy Policy adapted to the new European data protection regulation. The General Data Protection Regulation (GDPR) entered into force on 25 May 2018, before the creation of Neosprint, so any data held by Neosprint has already been processed under the GDPR, and there is no historical data that should be considered outside this regulation.

The General Data Protection Regulation - Regulation (EU) 2016/679 of 27 April, considers that “information relating to an identified or identifiable natural person is personal data. An identifiable person is a person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, identification number, location data, identifiers electronically or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that individual ”.

All Neosprint employees are aware of the concern for the application of the GDPR both for internal purposes and with respect for end users, even when data are provided by our customers. Non-compliance with the GDPR will be framed in the legal precepts or other internal regulations for Neosprint employees. If such action reveals the contours of a criminal offense, the necessary measures will be taken, such as forwarding the cases to the competent authorities. All of our customers and external entities that send us personal data, should be made aware of our privacy policy and adapt to it.

Neosprint's Privacy Policy

This Privacy Policy applies to the Neosprint website and to all services provided to end customers, introducing information for the creation and management of orders and all those involving personal data. This privacy policy cannot be applied to websites that do not have or contain links to this document or that have their own privacy statements.

Collected Information

In the name of efficiency, Neosprint can collect different types of information to operate efficiently and provide you with the best products and services. Within the market experience most of this data is provided by our customers and we rarely know the origin of the insertion of this data, so we cannot be responsible for that. But we are responsible for keeping the information that comes to us within high levels of protection, in order to guarantee your privacy.

We typically collect the following information when ordering from the end customer:

• Name;
• Date of birth;
• Email address;
• Nationality;
• Personal telephone contact;

• Tax Identification Number;

  We will not share, do business or give any personal data to third parties. If the customer creates an account to access the Neosprint backoffice, he should consider that we will use his information only for security reasons, for example, to verify his identity or reset his password if he is unable to access his account. If additional security is required or you need to change your password regularly, you will be prompted.

  The email address you provide will be used to send you communications about our products and services or for authentication and account security processes.

  Information sharing

  Neosprint may have to share or disclose information with other subsidiaries under common control, whenever this is strictly necessary, without personal information being shared. One of the situations in which information sharing can be total is in the case of hiring an external supplier that Neosprint hires to support some of its services or if there is a shareholder change in the group.

  There are also exceptional situations in which we can access, share or safeguard information, including your private content, when necessary, in particular for:

• the execution of a contract in which our customers (holders of data) are part of or for pre-contractual steps at the request of the data holder;

• comply with the law or respond to legal proceedings initiated by competent authorities, including those coming from the authorities or government agencies;
• protect our customers (avoid spam or attempts to defraud service users and / or to help prevent personal injury